Healthcare

Bullying and harassment remain challenging problems in the healthcare sector. Many healthcare workers report experiencing or observing bullying in the workplace. They worry about how it will impact their jobs and its negative impact on the quality of patient care and safety.  And, like all industries, healthcare also faces claims of discrimination and retaliation. 

According to a report published by Human Resources for Health, “workplace civility is one of the key elements of professionalism in the healthcare industry, where an environment of interactive behavior among healthcare practitioners becomes the foundation for a robust hospital performance.”

At Van Dermyden Makus, we work with healthcare providers by using investigative tools, mediation, compassionate management, constructive conflict management, and collaborative HR processes to ensure employee wellbeing.

These tactics can lead to:

  • A decrease in staff turnover

  • Lower absence levels

  • A boost in morale

  • Higher engagement

  • Increased productivity

  • Reputation improvement

  • Reduced employee stress

  • A positive impact on patient care

  • More money saved

Our experts in the healthcare sector deliver investigation and resolution services to achieve lasting and positive outcomes for employees and patients.

How We Work

 

Here is how a typical investigation unfolds:

1. Meet with the employer to determine the scope of issues.

2. Determine the best tool for resolution.

3. If necessary, deploy a workplace climate survey.

4. Develop and deliver neutral findings.

5. Provide post-inquiry consulting to repair key working relationships, as appropriate.